Actionable insights to reduce compliance and conduct risk and drive an excellent customer experience

Introducing Complaints Co-pilot: The first AI virtual assistant for the customer complaints management team.

Introducing Complaints Co-pilot: The first AI virtual assistant for the customer complaints management team.

At Cognitive View, our vision is to enable companies to restore customer trust by creating a customer-centric culture while improving compliance and reducing conduct risk. Developing an excellent complaint resolution team is crucial in handling customer complaints fairly and promptly to reduce conduct risk. Handling extensive customer complaints can be

OECD Global Blockchain Policy Centre invited Cognitive view to showcase it's distributed ledger technology addressing public policy issues

OECD Global Blockchain Policy Centre invited Cognitive view to showcase it's distributed ledger technology addressing public policy issues

The OECD Global Blockchain Policy Centre has recently invited Cognitive view to showcase its distributed ledger technology addressing public policy issues. Cognitive view analyzes customer communication data to automate compliance, customer experience and conduct risk monitoring. It’s Regtech essentially helps firms improve consumer fairness, public trust in our financial

Future of Work trends that will drive Risk & Compliance automation

Future of Work trends that will drive Risk & Compliance automation

The COVID-19 pandemic has forced organizations to operate with a physically dispersed workforce. Employees are involuntarily working from remote locations. Due to the changing dynamics and demographics of modern work, enterprises have evolved to manage labour and talent, increasingly favouring automation. This shift, also known as digital transformation, helps organizations