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State-of-the-art features at your fingertips
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• Communication surveillance for all customer communication channels

• Quality Control to identify knowledge gap & training need

• Evaluation of Sales Effectiveness

• Automated call scoring for performance measurement

• Obligation management and end to end view compliance status

• Regulatory compliance adherence

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BENEFITS

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Huge cost savings with automated quality control for customer support agent and advisor performance.

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Improve compliant sales with better and real-time objection handling 

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Regulatory compliant adherence

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Prevent regulatory fines

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REGULATIONS THAT WE SUPPORT

Cognitive View is the world’s first regulator optimized risk and compliance automation platform. The platform provides out of the box regulatory content in the form of obligations and compliance automation.
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FCA
Compliance

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AFSL
Compliance

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MiFID II
Compliance

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Royal Commission
Reforms

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GDPR
Compliance

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MAS
Compliance

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OTHER KEY FEATURES

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Cutomer Experience Analysis

• Customer sentiment & tone analysis
• Customer churn measurement
• Complaints
• Improve the NPS score

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Risk & Compliance

• Obligation Life Cycle Management
• Compliance Automation
• Incident & Breach Register
• Conduct Risk Evaluation

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Regulation Management

• Understand changing Regulations
• Identify Obligations
• Manage Obligations and Related Controls
• Built-in Regulatory Libraries

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Integration

• SalesForce
• ServiceNow
• GRC
• Contact Center

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SEE HOW
IT WORKS!

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Interested in learning about how conduct risk analytics work on the Cognitive View platform?
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SCHEDULE A DEMO OF THE COGNITIVE VIEW PLATFORM

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