Features

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State-of-the-art features at your fingertips
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Customer Experience Analysis

 

  • Customer sentiment & tone analysis
  • Cutomer churn measurement
  • Complaints
  • Improve NPS score

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Quality Assurance

 

  • Communication Surveillance
  • Quality Control
  • Evaluation of Sales Effectiveness
  • Automated Call Scoring

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Risk & Compliance

 

  • Obligation Life Cycle Management
  • Compliance Automation
  • Incident & Breach Register
  • Conduct Risk Evaluation

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Regulation Management

 

  • Understand changing Regulations
  • Identify Obligations
  • Manage Obligations and Related Controls
  • Built-in Regulatory Libraries

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Integration

 

  • SalesForce
  • ServiceNow
  • GRC
  • Contact Center

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SEE HOW
IT WORKS!

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Interested in learning about how conduct risk analytics work on the Cognitive View platform?
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SCHEDULE A DEMO OF THE COGNITIVE VIEW PLATFORM

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