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Internal dispute resolution & RG 271

Internal dispute resolution & RG 271

RG 271 will replace RG 165 and takes effect for complaints received from 5 October 2021. It has several new requirements that are enforceable and other guidance to assist financial firms in complying with their legal obligations. Below are some of the highlights * The complaint’s definition should include complaints

  • DILIP MOHAPATRA DILIP MOHAPATRA

DILIP MOHAPATRA

Jul 2, 2022 • 8 min read
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