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Insurance Claims

A collection of 2 posts
Supporting Insurance claims handling as a financial service

Supporting Insurance claims handling as a financial service

Previously, claims handling and settling services for insurance products were excluded from the definition of a ‘financial service’. This exclusion was removed as part of the Government’s response to the final report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. From 1 January

  • DILIP MOHAPATRA DILIP MOHAPATRA

DILIP MOHAPATRA

Jul 2, 2022 • 6 min read
Getting started with Claims Supervision

Getting started with Claims Supervision

Royal Commission’s final report recommended  that insurance claims handling should not be excluded from the definition of ‘financial services’, reflected issues arising from a number of case studies examined.  In general insurance, as demonstrated by several case studies, poor conduct included: * Failing to handle claims in a fair and

  • DILIP MOHAPATRA DILIP MOHAPATRA

DILIP MOHAPATRA

Jul 2, 2022 • 3 min read
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